Thermēa® Warranty

Hot Tub Warranty (Models: M615/L523/L707/L615)

Key Warranty Coverage:

  • Shell Structure: 15 years (parts and labor included)
  • Structure/Frame: 5 years (parts and labor included)
  • Acrylic Surface: 5 years (parts and labor included)
  • Electronics, Pumps, and Key Components: 3 years
    • Includes electronic packs, pumps, keypads, and piping
  • Valves, Jets, and Accessories: 1 year for most (some exclusions apply)
    • Includes jets, Wi-Fi modules, covers, pillows, speakers, and ozone systems

Hot Tub Warranty (Models: S312-240/S312-120)

Key Warranty Coverage:

  • Shell Structure: 15 years (parts only, no labor credit)
  • Structure/Frame, Acrylic Surface, Electronics, and Pumps: 2 years (parts only)
    • Includes the electronic pack, pumps, keypads, and piping
  • Jets, Covers, and Accessories: 1 year (parts only)
    • Includes jets, Wi-Fi modules, cabinet, speakers, subwoofers, and ozone systems

Important Exclusions:

  • No coverage for damages due to freezing/thawing or unlevel surfaces.
  • Chemical damage to acrylic, pillows, and other sensitive components is excluded.
  • Ozone system warranty is void if not factory-installed.
  • Use of Trichlor or a floating chemical dispenser voids the acrylic warranty.

The warranty does not cover transportation or damages caused by improper installation or maintenance. Always follow manufacturer recommendations to maintain coverage.

For Full Breakdown see here: Page 55 & 56

Manufacturer Information:
Be Well Canada Spa
805 Boulevard Cristini, Lachute J8H 4N6